Privacy Policy

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Last updated: September 25, 2026

Restoration North LLC (“Restoration North,” “we,” “us”) provides water, fire, mold and related services in McCall and the surrounding area. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Contact information you give us, such as your name, phone number, email address and service address.
Job information, such as photos, moisture readings, notes and documents we create while inspecting or working on your property.
Insurance claim information you choose to share with us, such as your carrier, claim number and adjuster contact.
Payment information needed to bill and collect for our services. Card payments are processed by our payment provider; we do not store full card numbers.
Messages and call recordings. Calls to and from our business lines may be recorded for quality, training and record-keeping.
Basic website data, such as pages visited and the form submissions you send us.

How we use it

To schedule, perform and document our work.
To communicate with you about your job, including by phone, email and text message.
To prepare estimates and invoices and to work with your insurance carrier when you ask us to.
To keep business, tax and legal records.

How we share it

We do not sell your personal information. We share it only with people and companies that help us do the work or that you ask us to work with, such as your insurance carrier or adjuster, subcontractors on your job, and service providers for scheduling, phones, billing and document storage. We may also share information when required by law.

Mobile phone numbers and text messaging opt-in consent are never shared with or sold to third parties or affiliates for their own marketing purposes.

Text messages

If you agree to receive text messages from us, our SMS Terms apply. You can opt out at any time by replying STOP.

How long we keep it

We keep job and billing records as long as needed for the work, for warranty and insurance purposes, and as required by law.

Your choices

You can ask to see, correct or delete the personal information we hold about you, subject to records we are required to keep. Contact us using the details below.